Support

Run into a problem with a course, a video, or your account? Send us the details and we'll help you get back on track.

Submit a support request
Response time

We typically respond within one business day. Urgent payment or account issues are prioritized.

Prefer email?

You can also reach us directly at stephanie@ssd-consulting.com.

Speed up your fix
  • Name the course and lesson.
  • Tell us what you expected vs. what happened.
  • Include any error message you saw.
  • Note your browser/device if it's a video issue.